Thursday, April 8, 2010

ON ANTICIPATION AND LIFE PURPOSE

Hello everyone! It’s been a long week for me as I just recently had a six day schedule last week. It’s really tiring but it’s good that I also had an early schedule which means I can go home earlier than the rest of my teammates. I love the feeling of having to log out my avaya ahead of everyone else. Anyways, on April 10, I will be celebrating my 3.5 years in my current job which means I only need to endure the next 1.5 years! Yahoo! I’m really so excited on what life has to offer me after cvg. I feel that I would be able to enjoy my life more, serve God more and fulfill my life purpose. I need to fulfill that deeper calling and I need to make sure I can also take care of my family at the same time. In as much as I want to quit now and start another life, I can’t as I still need to save to make sure we’ll be able to survive that kind of life. I still need to manage this kind of line, anyways, I still have a number of stress relievers in my life.This is most likely what will happen after I got my retirement pay. I would rest for about three months doing things I would really love. I would test the waters of being a fulltime blogger – if everything works great and this online job of mine can support my family and my life purpose…I would definitely settle on it. But just in case, worse comes to worst, I guess I would just take a part time job being a tech support agent having to only spend four or five hours a day so I could still find time working online. I would really love having some social life as well so I guess even if things works fine with my online venture, I think I still want to work at least part time to save my sanity, LOL. My heart is joyful and I know that God placed this passion and desires in my heart to succeed In this life and to do my life purpose. Lord I pray that you continue to lead me to the way of righteousness and please continue to be with me on this life journey. Amen.

Sunday, March 28, 2010

Home Office

Since I've learned about SEO stuff and some tricks on how to increase my online income, the thought of putting up a small home office never left my mind. It would be nice to work at home in front of my computer with 24 monitor sitting in comfy chair in front of a big computer table. I hope I can save some money the soonest possible time so my plans could materialize.

Tuesday, February 23, 2010

My Mini Birthday Bash

I'm so happy that most of my call center teammates was able to make it to my mini birthday bash. I really love this call center adventures I'm in right now. It is really a quick preparation as I just decided finally to cook some food. My dad came as early as 6am to help my hubby buy the ingredients at the nearby Munoz Market and they got here at around 7:30 am. My friends will be coming over at around 10 am so we only have around 2.5 hours to cook afritada, tokwat baboy, chopseuy, pancit bijon, lumpiang shanghai and maja blanca. Phew! Melai came at around 8 am to help us out. I really got into panic mode when I saw that clock which says we only have one hour to cook three more dishes. Waaahh, hindi pa ayos ang videoke at ang sala!

Good thing, Melai helped us prepare and cut the vegetables, Jojo was fast enough to handle multiple tasks and my ever faithful father is so cool and never show any trace of panic in his face. The first batch of visitors which are mostly my teammates came at around 11 am na, thank you Lord! They gave me their gifts and even brought a red ribbon cake! Yahoo! So generous of them promise....


the second batch of visitors came at around 3 pm which comprises of my three xmen friends mhel, mamu and jonjon. I'm overwhelmed especially when I saw my bestfriend Mamu. I know they won't dare to miss my birthday. Videoke to the max followed...


and last but not the least, here's my third batch of visitors...pipa, jet and mareng odette. Pipa and Odette are my high school buddies and common friends namin sila ng hubby ko as Jojo was their college classmate. Jet is Pipa's partner in life. I'm so happy they made it kahit na 8 pm na yun. They completed my birthday bash...



Lord thank you for showering my life with beautiful people who loves me. I cant ask for more Jesus. In my 30th year of existence here on earth...let me pledge my life for you. May the remaining years I have in this body do nothing but only glorify your holy name. Lord make me an instrument so I can reach out to others and let them know that you are a God who loves them and is always eager to be with them. Lord make me a servant on this time forth onwards and help me share what you have blessed me with. Amen.


Tuesday, January 26, 2010

Decided to Stay Still

There are a lot of things that's happening in the office right now...and most of them are really not good. Most of us can't handle the stress anymore. The que is unbelievable, seems like the management only thinks of the complany's profit more than their employees, the scorecard keeps on getting tougher and tougher for us to pass... and as a result of it, many decided to just shift companies. My office mates are applying for the same position in a different company and they are five of them! If they would all be hired, only around 10 of us
would be left in the team out of 15. That would be very sad if it would happen. I still am decided to stay for the next one year and 9 months...till' I had my five year in service and I'm outta here. I just need to be financially stable till' I can manage to put up my own business, have a part time job and concentrate on my online job. I just need to focus and not be affected by what's happening in the office. My situation is different from theirs so I need to stand still and just aim for my own goal. Help me ,God.



Thursday, January 21, 2010

Never Forget A Name

Hey everyone! At last, it's my restday and I am now ready to blog my night away. haha. Anyways, I will share to you what I have read in a magazine. You know, I have this thing for fashion and educational magazines. I want to read those magazines that would give me tips and advises on how to organize my life and how to improve my overall personality... and I think of sharing this with you.

It's about how to be more of a people person and to how to gain more friends. This should be the things that we should remember when were being introduced to another person.


Shake hands.
Address the person you’re being introduced to by shaking their hand and saying their name out loud. Initiating contracts this way makes it easier to commit then name to memory.

Concentrate.
Pay attention when the person tells you his or her name. If you didn’t hear it well, ask him or her to repeat it. Looking at them speak creates a visual memory to attach to the name.

Repeat the name for retention.
Make a conscious effort to call the person by his or her name when talking to them. “Peter, what’s your opinion on this?” or “So, how was your vacation, Shella?”


I would need to memorize these three simple things by heart.


Sunday, January 3, 2010

Counting My Blessings

I was'nt able to post any new entries for the past couple of weeks because my sister who just came home last December 20th with her hubby and daughter was the one using this computer. I am always using my laptop for browsing but my globe tatoo is just unbelievable. It takes about five minutes before I could pull up a page - the only thing I could pull up in a snap is Yahoo Messenger. Anyways, I am so happy that I was able to buy my small pink laptop. I intend to use it for blogging purposes and would serve as my memory bank especially when I am so tired from work and I can't force myself to get up my bed and post an entry through my desktop which is located at the living room. I purchased it for only 7 thousand pesos through an online store.

It's a the small ASUS EEPC 701 pink netbook that is so handy it could fit in my office handbag. I love it! I also was able to buy the MP5 player I've been dying to get but due to financial restrictions, it took me three months to purchase it. If not because of my 13th month pay and my SSS loan, I know I won't be able to buy these things which will serve as a Christmas gift for myself. Thank you Lord for all of these things and for financial blessings you've showered me before the end of 2009. To you be the glory Jesus and I hope and pray that the year 2010 would be a good year for all of us. Amen!



my small pink laptop, a Christmas present for myself...

this would be a constant blogging companion from now on

my 4GB MP5 player... this is also my constant companion at the sleeping quarters


thank you Lord for these gifts! Amen.




Wednesday, December 16, 2009

I Finally Got My Loan

After almost two months of going to and fro HR office to verify if my SSS Loan cheque has already been delivered… I finally got it today! Yahoo! After those eerie times I got mad and offended by the hr representative’s unprofessional remarks and unfriendly answer to my inquiries – I can now freely say I will never set my foot on their office again unless it’s deemed necessary. I am a type of person who would avoid conflict as much as I can. What’s strange is that just earlier today, I approached the hr representative asking her if they already got a cheque for me and surprisingly…she was very accommodating! That was the first time I saw her smile and she even throw a joke on me. She said I'm lucky to get a two month SSS Salary Loan . The conversation was very light and she even told me that I am lucky since SSS did not deduct a transaction fee from my loan. She gave a slight remark saying I need to give her “pasalubong” as I said I would be using the money for my vacation spree. She is soooo makapal as in. After treating me very badly before…she would ask for a "pasalubong" just because my loan has already been approved? If only she was kind and patient towards me before…I might give in to her request. I would be the one to initiate giving her a simple token of appreciation because of her help…but from what I’ve experienced with her??? NO WAY! I am just so happy that not only will I would have my own money saved in the bank in preparation for my retirement … we also got a start up capital for our business…most importantly, I won’t have to go to HR anymore . Thank you Lord for all of these blessings. I hope I could repay my SSS Salary Loan Call Center edition. I hope I could also be a blessing to others as well. Amen.




Sunday, November 22, 2009

jokes jokes part 2

Agent : Thank you for calling us, this is Candy, how
may I help you?
Customer : What did you say your name was... Mandy?

Agent : No, sir, it's Candy.
Customer : Sorry, i can't hear ya... didja say Mandy?

Agent : It's Candy sir... Candy... as in Storck!

just sharing some of the call center jokes we hear on the floor. hahaha.

Thursday, November 19, 2009

CALL CENTER JOKES 1

Agent from a local phone company entertaining a Visayan customer :
Customer : hillo! wala kasi yung bell ng pon namin??
Agent : Hindi naman po ba nabagsak yung phone?
Customer : Hende naman.
Agent : Kailan pa po ito nagsimula?
Customer : Ang alen?
Agent : Na hindi po nagri-ring yung phone?
Customer : Nagre-reng naman ah?!
Agent : Di ba sabi mo walang ring?
Customer : Hende! yong BELL ! yong lestahan nong babayaran namin!!
Agent : aahhh... yung BILL?!
yun na!

more of call center jokes here

Tuesday, November 17, 2009

I Hate Goodbyes...

It was indeed a sad day for me. Though I was permitted to go home early to day because of VGH (Voluntary Go Home) - I went home with a heavy heart knowing there's a possibility that I'll gonna lose a close friend at work soon. It's just so happen that a client barged her call yesterday and she was caught resetting a member's email password without proper verification procedure. I admit, I also often do that on my call especially if the caller was able to at least able to provide me some basic information other account information such as complete billing address and mode of dsl payment and though the security question was not answered correctly. I want to resolve the member's issue and if resetting a password is what it takes to have it resolved, I normally do the same. That's exactly the reason why when she said our coach told her that she committed a zt (zero tolerance) offense because of that, we were all shocked as we all are guilty of such offense, one way or the other. She said she was informed that there is a possibility of termination due to bridge of security and right there and then, we all felt threatened. Threatened the we might also end up like here and might also be caught off guard, but to be honest with you...that was not the strongest emotion I felt that time, it is fear. More than fear of losing my job, the fear of losing someone who is very dear to me. Though she has a different and distinct character which most of my teammates can't really get used to - I manage to befriend her and became one of my closest friends. She says what she feels and that's what I really like about her as she possess a character I want to have. I admit, I am most of the time a people pleaser and I normally do all that it takes to avoid an argument and I hate it! While my friend makes it a point that she was able to at least send the message of what she feels if she can't directly say it.

I really pray that she would be spared and would just be given a sanction of not more than 10 days suspension as she has been a constant performer. I hope they could take that consideration. I would love to spend the rest of my two year stay with the company with my girlfriends and I pray that the remaining days I have with them would be filled with only good memories....




Monday, November 9, 2009

SSS Salary Loan Application

For almost one and a half month now, I am still waiting for my SSS Salary Loan. I paid my remaining salary loan balance of P2500 just to have the chance to reapply for such loan again which we will be needing to put up a small business. I've passed all the necessary requirements to our HR group on October 1 and till now, I still don't have any clue if it has been approved or not. Okey lang sana kung accommodating yung HR namin kaso ang tatamad na - ang tataray pa! Sorry for my words pero sobrang pissed na talaga ako sa kanila to the point na ayaw ko nang ifollow up yung loan ko because I would need to transact with them again. They don't give out clear answers and they would really make it obvious to you that they are annoyed that you need to follow it up to them every week. One more thing that bothers me is that when I logged on to the SSS website, I saw that I am till not eligible to renew my loan because first, I still have a remaining balance for my previous loan which is more than P500 and second, I do have a temporary SSS number. As I told you earlier, I already paid in full. I personally went to SSS Pasig branch to pay for it and I still have the receipt for that. Second, why would they tag my SSS number as temporary when I already had the chance to avail of their salary loan before? So I hurriedly called their SSS Hotline, thank God I was able to get a working SSS number through a facebook forumn, and I was able to verify from their call center agent that my payment of P2500 is not yet seen in their database and that my SSS number is indeed just a temporary one. She told me to go to SSS Makati to show my payment receipt so they could update it immediately and to also present my birth certificate so they could verify my identity and so that they could give me a more permanent SSS number. It' really a pain in the ass. After waiting for almost a month now...those are the answers that I would get? And what's worse is that, I am the one who've found answers to my questions. I am worried for those people who do not have the resources and the knowledge to inquire about their application... their long wait will be put into vain. What if they don't have an internet access and a landline...how would they know the status of their loan application?

The representative told me that I first need to show my birth certificate and they will work on my temporary number (which would by the way take about two weeks) and only after they've given me a permanent number could I apply for a salary loan which would take about a month to process. I don't know if I would still push through with my application. It should've been for my hubby's small business and he is looking forward to it for the longest time now. I don't know if I would cry or would just be thankful that God did not allow me to get such loan as he knows our business won't succeed, maybe it's a sign. I don't know clearly what I would do. Will update you with what my decision will be on my next posts. I just need to vent out my bad feelings against my company's HR and the SSS process itself but I know that this too shall pass.




Sunday, November 1, 2009

Halloween Galore

Hello guys! Happy Halloween to everyone! I don't know if I'll be happy that I don't have a shift tonight because today is All Saint's Day and since it's a special non-working holiday... everyone who works on this day should be receiving 30% more of their usual pay. Sayang! But it's okey...at least I could watch a horror film later. nyahaha! Actually, I am currently buffering one from www.asian-horror-movies.com. The title is Futago, a Hongkong horror film and though I really don't know the meaning of the title itself, I got curious because of the picture associated with it. I also have read a simple description of the movie plus the positive comments of the viewer on the site got me interested. Here's the picture I'm talking about and a brief description of the movie...is'nt it interesting???



The tenants of a seedy rooming house in Hong Kong think they're seeing a vengeful ghost when a strange girl arrives claiming to be the twin sister of a missing occupant.
The tenants begin to die one by one, and the detective investigating their apparent suicides discovers that whatever karma people give out comes back to them . .